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Online Banking


Building Better Together

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Hello, Valued Members! We hope you’ve found this page with a sense of excitement, wonder, and curiosity. At Vicinity Credit Union, our goal is to provide the exceptional financial service you need. And to achieve that, we would like to invite you to join us in Building Better Together! This page will fill you in on all the exciting updates and improvements in store for your Credit Union. We are so thrilled to share these updates with you, and we hope you’ll share in all the excitement with us. Stay tuned to this page for updates, and remember to follow us on social media! Pulaski Branch Renovation Part of the new developments Vicinity Credit Union has planned is a much-needed renovation of our Pulaski Branch lobby! The renovation project began in July and access to the branch is currently by appointment only. Our drive-thru will remain open during construction. If you would like to schedule an appointment please call 1-773-376-6000 Frequently Asked Questions When will the lobby renovation start? Construction will begin Monday, July 29, 2024. The lobby will be closed starting July 29th until all renovations are completed. Will the Pulaski Branch be open during the lobby renovation? Access to the branch will be by appointment only. Members will need to call (773) 376-6000 to schedule an appointment with a representative from our Pulaski Branch. Where can members conduct transactions during the renovation? We encourage members to visit our Hyde Park Branch or Evergreen Park Branch during the renovation. Most transactions can also be performed using Online Banking or Mobile Banking. How can I apply for a loan? You can apply for a loan from the comfort of your home using our online loan application. How long is the lobby renovation expected to last? There is no completion date at this time, but it’s expected to go through the end of the year. Will the renovation impact operating hours? No. Our operating hours will not change. Will the renovation impact other services at the Pulaski Branch? Yes. Access to Safe Deposit Box will be by appointment only. The Night Deposit Box will not be available. Bank By Phone PDF United Credit Union is now Vicinity Credit Union Our name and look may have changed, but our commitment to serving our members remains the same. Click below to view a message from our president on how this change will make us a stronger credit union tomorrow and any changes that may effect you today. Message From The CEO Dear Vicinity Credit Union Members,Happy New Year! As we step into 2025, it’s thrilling to begin this journey together as Vicinity Credit Union—your Community Champion. This transformation reflects our mission and vision to better serve you and the places we call home. Our mission is simple yet powerful: to serve our members as the neighbors you are, with warmth, dedication, and a commitment to making a real difference in your lives. Our vision is to create a community where financial services are accessible to all, improving lives and strengthening connections. Over the past year, we embraced significant changes to move closer to this vision. Some, like our updated website, exceeded expectations, while others, such as our online banking upgrade, presented challenges. Despite the bumps, these experiences have made us more confident in our ability to meet your needs with innovative, reliable solutions. Beyond the digital realm, we’ve also prioritized the spaces where we meet face-to-face. For example, our Pulaski Branch is currently undergoing extensive renovations, including a new roof and lobby upgrades, aimed at making it safer, more welcoming, and better equipped to serve you. Last year was a year of transformation, and 2025 will be a year of results. Thank you for your trust, patience, and unwavering support during this exciting journey. You inspire everything we do, and we look forward to continuing to serve you and our shared community in the year ahead. We invite you to explore our new offerings and experience the difference of being part of Vicinity Credit Union. Warm regards, **Mario Aguirre**President & CEOVicinity Credit Union How will the name change impact me? While a lot is changing, we would like to outline a few items that will not be affected by our name change and rebrand. Direct Deposits/Payments — You do not need to make any changes to your direct deposit or automatic payments. Debit & Credit Cards — Your debit and credit cards will not be affected. You can continue to use your cards until they expire. When new and replacement cards are issued, then they will be updated to Vicinity Credit Union. Account Numbers — Your account numbers will not change and will remain the same. Routing Number — There is no change to our routing number. We will continue to use the routing number: 271081502. Checks — If you still have United Credit Union checks, they will be honored. There is no need to immediately order replacement checks, and we encourage you to use your United Credit Union checks until they run out. Shared Branching — When visiting our shared branching partners, you need to say that you bank with Vicinity Credit Union. Online Banking & Call24 — Until October 3rd, both our Online Banking and Call24 services will continue using the United Credit Union name. Once our new banking system launches on October 3rd, both systems will update to using Vicinity Credit Union. We understand you may have questions, and we are happy to answer them. Please contact us online or directly at 773.376.6000. Banking System Upgrade On Thursday, October 3, 2024, we underwent a banking system upgrade. This upgrade included key improvements to our existing digital services, security measures, and technology integrations. We thank you for your patience during this process. If you need assistance registering for online banking or bank by phone, please call 773-376-6000. View Important Announcement Winter 2025 Newsletter

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