Bank By Phone

Access your accounts and perform routine transactions through our Bank By Phone service with the same ease as visiting a branch.
Man with grey hair and beard talking on cell phone and smiling.

What We Offer

Simply follow the prompts provided to address any number of needs! Bank By Phone enables you to request services such as:

Call 773-376-6106 anytime to access a comprehensive range of banking capabilities via Bank By Phone from Vicinity Credit Union.

Get Started

You will need to re-register for bank-by-phone. You can do so by calling one of the bank-by-phone numbers: (773) 376-6106 and (800) 929-9444. Please note, that if you have multiple memberships, all accounts will now be under one consolidated profile.

Instructions to Register:
When prompted:

When you check your deposit or loan balances, you will now hear your account number followed by a code representing the type of account. All deposit codes will start with an S and all loan codes will start with an L. For example, your checking account balance would be read starting with [your account number] and then the code S-0008 or S-0009. Please reach out with any questions.

  • Checking Account
    Checking Account: S – 0008 to 0009
  • Savings Accounts
    Share Savings Account: S – 0000
    Share Savings (Supplemental) Account: S – 0001 to 0002
    Savings Incentive Account: S – 0002
    Christmas Club: S – 0003
    Vacation Club: S – 0009
    CPS Deferred Savings Account: S – 0005
  • Certificates of Deposit
    6 Month Certificate: S – 0010 to 0019
    12 Month Certificate: S – 0012 to 0015
    13 Month Certificate: S – 0060 to 0064
    18 Month Certificate: S – 0030 to 0093
    24 Month Certificate: S – 0040 to 0049
    25 Month Certificate: S – 0065 to 0069
    30 Month Certificate: S – 0050 to 0094
    36 Month Certificate: S – 0060 to 0069
    Jumbo Certificate: S – 0012 to 0015
  • Money Market
    Money Market: S – 0054
    IRAs
    IRA Certificate: S – 0090 to 0099
  • Auto Loans
    New Auto: L – 0010 to 0013
    Used Auto: L – 0014 to 0019
  • Signature Loans
    Personal Loan: L – 0020 to 0029
    Second Chance Loan: L – 0020 to 0029
  • Credit Cards
    Credit Card: L – 0095 to 0098
  • Real Estate
    Home Equity Line of Credit (HELOC): L – 0039
    Mortgage Loan: L – 0030 to 0035
  • Secured Loans
    Share Savings Secured: L – 0040 to 0089
    CD Secured: L – 0040 to 0089
    Line of Credit Share Secured: L – 0080 to 0084
    Line of Credit CD Secured: L – 0085 to 0089

Go Green with Online Banking

Reducing unnecessary visits to the credit union also reduces unnecessary gas consumption, so you can reduce emissions while conducting your day-to-day transactions with ease.

Let’s save time, and the planet, together today!

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